Since April 2017, the British Gas has been rewarding customers with exclusive discounts on things like restaurants and family days out, plus great giveaways like free energy Loyalty Days and Wilbur toys. We also have regular prize draws where you can win tickets to see your favourite acts live at The O2, free holidays and much more.
The British Gas is the quintessential electricity and gas supplier of the UK. Whether your boiler needs a tune-up or you’re looking for greener energy tariffs, our endless rotation of British Gas deals will meet your needs with unbeatable rates all-year-round. Bolstered with the latest smart tracking technology, comprehensive insurance and quotes on electric cars, British Gas remains the go-to for all things electrical.
How to take part in the rewards
To be a Rewards member and to redeem Benefits, you must;
-be a current British Gas Home energy or services customer however customers who only have the Hive Active Heating subscription can’t join Rewards at the moment.
-be aged 16 years or older and live in either England, Scotland or Wales (however, if you’re under 18, you may not be eligible for certain Benefits)
-have an active online BG account for the British Gas products you hold.
-have set up a Rewards account.
-Only one Rewards membership can be open per person at any one time. We can refuse to set up a new membership if there is already one open for a person. We can also merge or close duplicate memberships.
-If you hold a British Gas service or product in joint names, each person named on that account can hold a separate Rewards membership in their sole name. However, these memberships will be linked and the Benefits redeemed through one membership may affect the Benefits available to the other membership(s).
-Your Rewards membership is only for personal use. You cannot use it for business or commercial purposes.
Advantages of having a British Gas
A 5 Year British Gas Warranty
Expert installation by a British Gas engineer
Up to £205 saving every year on your energy bills
A ﬁxed-price guarantee – so what they quote is what you pay
0% APR finance for 2 years, no deposit required.
Get big discounts on things like family days out and great restaurants, plus some of our other products and services.
We love treating our customers to things like movie nights, drinks and ice cream, plus more practical gifts like free energy with loyalty days.
Enter prize draws to be in with a chance to win free energy days, UK holidays and MORE. Come and see what’s on offer.
You just have to follow the following steps
Step 1 – Book a Free Appointment
According to a time and date that is preferable for you a British Gas heating engineer will conduct a free site survey and talk you through the options. You’ll get a competitive fixed-price quote.
Step 2 – Boiler is Installed
The Installation will be carried out by the Engineer on your selected date and time. They will talk you through all of the controls to make sure you can get the most from your new boiler right away. They’ll leave everywhere clean and tidy again and arrange for your old boiler to be taken away.
Step 3 – Warmth and Peace of Mind
With a 5 year warranty as standard, you can relax – safe in the knowledge that your home will stay nice and warm and that British Gas is always there if you should ever need them.
What The Expert Has To Say?
As its name suggests, British Gas is both British owned and based. It’s still the biggest energy company, although it has been losing customers for a while, including more than 100,000 in autumn 2019. It’s a subsidiary of Centrica, a multinational energy and services company, which also owns utility suppliers in the Republic of Ireland and North America. It’s known as Scottish Gas in Scotland and claims to be ‘bringing Britain the smooth-running homes of today and tomorrow’. As well as gas and electricity, it also sells boilers, smart home products from the Hive brand, and HomeCare insurance. Its British Gas Rewards scheme gives customers personalised offers, which can include boiler services, Hive heating or lighting products, free energy days, and discounts at Waitrose & Partners and on Sky entertainment.
Always good service, friendly engineers and telephone operators.
Name of the Reviewer– AH
Date of Review – 10th January 2021
Customer Rating– 5 out of 5 stars
Feedback– Easy renewal with British Gas service.
It was fine. The person I spoke with was helpful and understanding. Made the process easy.
Stories From Real World Use Cases
Name of the Reviewer- Jayne McElroy
Date of Review – 10th January 2021
Customer Rating- 5 out of 5 stars
Feedback- Great service from British gas homecare.
Details – We have had British gas homecare for several years. We had several unconnected faults with our boiler over the space of a week. Engineers were out promptly. The longest we had to wait was 1 day. We had an engineer in the house on New years day making sure we had heat and hot water. Fantastic service.
1.How can I contact a British Gas via phone?
You could call on their customer care support or helpline number. 00 44 113 298 0900 British Gas/Customer service.
2. Can I get in touch with the British Gas via email?
To log a complaint, send an email to firstname.lastname@example.org, call 0330 440 1624, or send a letter to Ombudsman Services: Energy, PO Box 966, Warrington WA4 9DF.
3.Does British Gas have a live chat?
The easiest way to get in touch is to visit britishgas.co.uk and click on the blue ‘Chat’ button in the bottom right-hand corner of the page to start a live chat with one of our friendly customer service advisor you can call us.
4. How do I access my British Gas account?
If you are our customer it’s easy to access your account online. You don’t need to register, but make sure you have your Customer Reference, HomeCare or Sales order number to hand.
You can access your account online by:
Giving us your email address.
Confirming a few details.
Creating a password.
Did You Know?
British Gas pays dividends to its most loyal customers through British Gas rewards. Available for free to any existing customers, a rewards account will ensure you’re open to all the latest giveaways, prizes, and British Gas offers throughout the year. Depending on your luck, you could find yourself with tickets to the theatre, discounts at your favourite restaurant, or some quick credit to help with next month’s payment.
The British Gas is known for awarding its customers with special discounts, giveaways and offers.
However, the overall reviews may not be very pleasing to read, but the British Gas happens to be very promising towards its customers.